Support


At Werdna Web Hosting, we know that effective technical support is crucial to keeping your business operating at an effective level. This is why it is good to know that when a problem occurs that you have the option of solving your issues through three alternative avenues of hosting support.

  • Freqently Asked Support Questions
    Read our support FAQs for common answers to technical issues such as slow connection speeds, emails not arriving or sending etc.
    View this page?
  • Email Support Form
    You can email our tech support staff (issues will be attended to during standard working hours 9am-5pm Monday to Friday, GMT+10 (+11 during daylight savings)).
    View this page?
  • Technical Phone Support
    Call our technical support helpline for immediate assistance within standard working hours (9am-5pm Monday to Friday GMT+10 (+11 during daylight savings)). Before calling, please make sure that your query cannot be resolved by information on the FAQs support page which can be accessed here.
    Support line: 02 9476 0076

All our technical support staff are highly trained in a variety of fields that relate to hosting which allows us to provide you with a complete support solution to your issues. As we provide several services that are related to hosting such as website design and domain name purchasing, we can often assist with issues that are not solely about hosting, so drop us a line!

For further information on how to contact us please click here.

Terms & Conditions | Service Level Agreement | Privacy Statement